The taxi and private hire industry is being transformed by disruptive technological change. There is growing acceptance among policymakers, industry representatives, and consumers that the regulatory framework that governs the taxi and private hire industry is out of date.
This Policy Network report examines the regulatory landscape in a number of key European capital cities, namely London, Edinburgh, Dublin, Paris and Madrid. The report then assesses the future challenges likely to affect the development and regulation of the industry, drawing on the experience of these cities. Finally, the report presents proposals that help policymakers to respond effectively by envisaging a regulatory framework that prioritises security and fair competition to ensure a good deal for consumers, as well as decent minimum standards for the workforce.